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PCI DSS Level 1 Compliant

Chargify is annually audited to maintain the highest level of PCI compliance for a service handling sensitive payment data. With billing information flowing through Chargify, you can comply with industry-standard security practices without the time and resources required to maintain such standings. Our number one goal is to protect you and your customers.

Download Chargify’s compliance validation

SOC 1 Type I Report

Trust in an organization’s security and operational procedures is paramount, and we believe in total transparency. Service Organization Controls (SOC) exist to validate a company’s controls and ensure industry standards are followed. Our SOC 1 report was prepared in accordance with the Statement on Standards for Attestation Engagements No. 16 (a.k.a SSAE 16) and documents operational policies and procedures for Chargify’s system of internal controls.

Two-Factor Authentication

As a security best practice, we require secure passwords for all Chargify users. As an additional layer of protection, we provide the ability to enable two-factor authentication. When enabled, internal team members will have to enter an authentication token from their mobile device prior to gaining access to the Chargify interface.

Fine-Grained User Access Controls

All departments play an important role in running and growing a subscription business, but not every internal team member needs full access to Chargify’s interface. Customer support needs to access and manage subscription information, finance needs to view and export financial metrics, etc. Our access controls allow you define what users can see and do within your Chargify account.

Reliability You Can Count On

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Data Redundancy

Our software runs in three datacenters across the US. On a daily basis, we export the database and store it in an offsite facility for extra redundancy.

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24/7 Monitoring

Our operations room looks like a NASA control center. We have extensive performance and availability monitoring to always know the health of our systems.

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99.99% Uptime

Uptime is mission critical to us, and we are fanatical about maintaining our 99.99+% track record. We’ll keep your billing running 24 hours a day, 7 days a week, 365 days a year. View our uptime report.

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Hacker Tested

We regularly submit ourselves to hacking by the best "good-guy" hackers in the business. This practice ensures we remain the most reliable, secure system in the industry.

PGP Key

We provide a PGP key to encrypt sensitive communication that you send to us.

        
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  -----END PGP PUBLIC KEY BLOCK-----
      
    
Key ID:
DE9F1F1E
Key type:
RSA
Key size:
4096
User ID:
security@chargify.com
Fingerprint:
E4D5 C8FC 775F A9AD EC61 53D4 234A 4FF5 DE9F 1F1E
Expires:
2017-07-18

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