Secure and Reliable Billing Software

A winning combination of enterprise-grade security to protect your customers and proven reliability to keep your recurring billing running smoothly.

PCI DSS Level 1 Compliant

Chargify is annually audited to maintain the highest level of PCI compliance for a service handling sensitive payment data. With billing information flowing through Chargify, you can comply with industry-standard security practices without the time and resources required to maintain such standings. Our number one goal is to protect you and your customers.

Download Chargify’s compliance validation
Image of Sample Credit Card of Chargify.com Chargify is the Number One SaaS B2B Billing Solution
Image of AICPA and SOC Service Organization Badge on Chargify Site the #1 SaaS B2B Billing Solutions Website.

SOC 1 Type II Report

Service Organization Controls (SOC) exist to validate a company’s controls and ensure industry standards are followed. Our SOC 1 report was prepared in accordance with the Statement on Standards for Attestation Engagements No. 16 (a.k.a SSAE 16) and documents operational policies and procedures for Chargify’s system of internal controls.

Two-Factor Authentication

As a security best practice, we require secure passwords for all Chargify users. As an additional layer of protection, we provide the ability to enable two-factor authentication. When enabled, internal team members must enter an authentication token from their mobile device prior to gaining access to the Chargify interface.

Image of Two Factor Authentication With Password on Chargify Site the #1 SaaS B2B Billing Solutions Website
Image of Access Controls Window on Chargify Site the #1 SaaS B2B Billing Solutions Website

Fine-Grained User Access Controls

Your teams play important roles in running your subscription business, but not every team member needs full access to Chargify’s interface. Customer support needs to access and manage subscription information, finance needs to view and export financial metrics, etc. Our access controls allow you define what users can see and do within your Chargify account.

Reliability You Can Count On

Image of Data Redundency Icon on Chargify Site Chargify the #1 SaaS B2B Billing Solutions Website

Data Redundancy

Our software runs in three datacenters across the US. On a daily basis, we export the database and store it in an offsite facility for extra redundancy.

Image of Monitor Icon on Chargify Site the #1 SaaS B2B Billing Solutions Website

24/7 Monitoring

Extensive performance and availability monitoring allows us to keep a close eye on system health and mitigate unforeseen issues early on.

Image of Uptime Icon Hand with Globe. Chargify the #1 SaaS B2B Billing Solutions Website

99.99% Uptime

Uptime is as mission critical to us as it is to your business. Our trailing three-year uptime record is 99.99%, and we’re fanatical about maintaining that record.View our uptime report.

Chargify the Most Trusted Hacker Tested Shield On Chargify.com. Chargify the #1 SaaS B2B Billing Solutions Website

Hacker Tested

We regularly submit ourselves to hacking by the best "good-guy" hackers in the business. This practice ensures we remain the most reliable, secure system in the industry.

PGP Key

We provide a PGP key to encrypt sensitive communication that you send to us.

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Version: GnuPG v1

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=2eYT
-----END PGP PUBLIC KEY BLOCK-----
Key ID:
0F968BCD
Key type:
RSA
Key size:
4096
User ID:
Chargify Security (security@chargify.com)
Fingerprint:
32C6 77BA EDCF CD57 10B5 372D 1840 A00B 0F96 8BCD
Expires:
2021-12-29

Help Us Keep Chargify Secure

We take our security very seriously and welcome any responsible disclosure of potential gaps in our systems.

If you believe you have discovered a potential flaw in any area of Chargify's security measures, we ask that you please share the information with us first and retain secrecy of your findings until we have remediated the issue.

If you have identified a vulnerability, report it via email to security@chargify.com

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