A winning combination of enterprise-grade security to protect your customers and proven reliability to keep your recurring billing running smoothly.
Chargify is annually audited to maintain the highest level of PCI compliance for a service handling sensitive payment data. With billing information flowing through Chargify, you can comply with industry-standard security practices without the time and resources required to maintain such standings. Our number one goal is to protect you and your customers.
Download Chargify’s compliance validationService Organization Controls (SOC) exist to validate a company’s controls and ensure industry standards are followed. Our SOC 1 report was prepared in accordance with the Statement on Standards for Attestation Engagements No. 16 (a.k.a SSAE 16) and documents operational policies and procedures for Chargify’s system of internal controls.
As a security best practice, we require secure passwords for all Chargify users. As an additional layer of protection, we provide the ability to enable two-factor authentication. When enabled, internal team members must enter an authentication token from their mobile device prior to gaining access to the Chargify interface.
Your teams play important roles in running your subscription business, but not every team member needs full access to Chargify’s interface. Customer support needs to access and manage subscription information, finance needs to view and export financial metrics, etc. Our access controls allow you define what users can see and do within your Chargify account.
Our software runs in three datacenters across the US. On a daily basis, we export the database and store it in an offsite facility for extra redundancy.
Extensive performance and availability monitoring allows us to keep a close eye on system health and mitigate unforeseen issues early on.
Uptime is as mission critical to us as it is to your business. Our trailing three-year uptime record is 99.99%, and we’re fanatical about maintaining that record.View our uptime report.
We regularly submit ourselves to hacking by the best "good-guy" hackers in the business. This practice ensures we remain the most reliable, secure system in the industry.
We provide a PGP key to encrypt sensitive communication that you send to us.
-----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1 mQINBFv+9yoBEADNtJWF+QHJuWLIENYiA2QZIxvVhFk877xrkH1MkFUh1n4aJXuj /AdCoJIUut907rdvYYbCp3ouvFkzszyudHwKI5lfbsDvZXV0yLlt7trA3yaVdSB0 NqXXqwfuvtJ2lt+7+Dzpnqe4jdiB7mSFLOXn/3gJ1wIZREUQlyi7ID9RwpyJd8fG YDIjDMBBbSwC245syfmOgrR8dN0j9rBBodCoCrWvEJHFRwdqduVaFbrAQh8TVTDe 2s/0V6n2STEWJrvu5uTUo5qwb1cd1Ll25/P20sP57L1T8SrbaZ4i3LayfJR7H0K5 4XcuXcSqdhlRyti7gwR33I3YJuPruZsN1VO/8u7QgSO7IuNVI8o+94YuHQmQw2mb 8S5ug0BOkUkRca5CdtW5MFo84Ep8EAPhrS8/1OZnG0MWXiXp/BwX1UAiUyRkah3B Uw75laGJa4cOrJbTsNMV7i2TRxVg5GDp2XUEonwKtY1ird7f3Mi1cTKCttJazApI s0nf4VlMuoJcq5PdzUETJSR15VXPc0e60/43EdQ04fQryCWs3gNah5h6PPdVNe/C WCy1nXRe89OEPfKHfg3ACEZDHfENMvR+FjimGsNKu6wquHIDNkWTCet83EbHmBnS rC9B8qkAupk9HBYpZDkefBs3xm0zwW4wCMpS/lbt/y/I7FWljMIWFjhSpwARAQAB tClDaGFyZ2lmeSBTZWN1cml0eSA8c2VjdXJpdHlAY2hhcmdpZnkuY29tPokCVAQT AQgAPhYhBHIwo8w4s+zSI6v8tPn0m6Hu9ohOBQJb/vcqAhsDBQkB4TOABQsJCAcC BhUKCQgLAgQWAgMBAh4BAheAAAoJEPn0m6Hu9ohOgpcP/3H9ZHRrPazk7u6QrS/F BOdQb7Xeinw48vN4AvbMc9+6ZmVwgpNZAnmNDOp281Cy3HmSJHur+u6qOFLE7zzU ukmkU1xRr0VZDn/zC/POGEceUI1wUylsjRIu0gA7kJ7vifC2k8y1t9EATM/8z3hI md5ymIjdUSO90IuyChiJMDtOBivTaqtnDU8Y+X8MtgsHFuJLN98mIZD9goqpXmZT 9mb/OYsPlU5SOaDQRLGJhL2UG3QKeH66W1ogZbI/rxZ7tlLXV3F5HBmntB8KMVmW ecaBFwSVs5/lGeGGQE6VrWqBuhptbYuLgP6lu3gZz55V75z6cubrUVwgHoUYQzA6 /gPS8Ja6hN4dwEGvoCh/T5Jer7Rh8rZqNXURVUqa+GTpLKlGdEDBtOxGr38EJgCu vImoRJ3AUzJTYYUBMghyjn9rYtNFpBy9mXK3oKKM+KsF2SRyRpqlVevsN/XtsV9/ cJGclISPaI2KTXDY5YPXXWXOLTSrT/FLHjYm4jK4SHiM65GdsJOAPbWiuOwOTtZJ tYd4GjxNdNYWa7DThu+2tLUydk5zNWTgcULkx24yokKBHw9Mb0J1fvUK2TEY9Hlc YOPUj0hIfu4N4Yx7mkOaSkfzZQqPCQful1dosawE9AOMbCyviUnMTCQFSYhCQ85M ByXXfdkC5JYhCm7PWDeL3R0vuQINBFv+9yoBEADsFAXRJUoJq2Z8FhntNZZPajhj qprN19deCftRhopP6adABVxBbFHYtLx1aWqG7lNN1HoJnNWN8740uNcWOhZWE7Lm XNyFuTNnLK2MAOjACi+uu7Cqf/7pkWhdRDzQCNp4m9IfYnxe6A76zQfnSI/vCXoZ x3IesqfraKp9IPF9M6wTBy4E/nGHmDICbyljhWJs8HEjlbSTmsBR4QWtpPc1oJIM fa5F9N05CrVfOQZCyiAcqTV/Cy+pYdQNoWvTdGJmoG86zWijmQuoHEbSUMbvh5Vi 2nrDGSBX9meXEqrj/DkLHPF0F0boaeTCw+baEGDyUdV/3LYTMlWtXwtzZQNq/9+w a7tZJJlt904sPw1W59Wyi+ihDUl8jo1kB7/ZKncqcbpKA6WZYCkJXAvybMLu49C/ jCS9KdNN6ImWGi4jJwAP1Tsjykr1xDwOCZibWY3ns7xyQlr+uVTC3nbktgooDyQk DaszqC6irO4OOfkkotrFzn3NvZGdbKRVmc/WRcnnlIRCgVF3Y7PoSJnLCD8+D7Bs ertT2X2Yw+u//nfZ11lQ2ZhkP+ZGQGb5AGOJg9IoRcha/5NjG4GzoItfLUImBZpz ieHGtuo85O42sbfGWEoh4nmACiavAjdpV+EqPJBit+glMOhYgmtECI2EOG15KQfE KcFh53j9CsDIvlvDRQARAQABiQI8BBgBCAAmFiEEcjCjzDiz7NIjq/y0+fSboe72 iE4FAlv+9yoCGwwFCQHhM4AACgkQ+fSboe72iE6HsxAAysikpB+F0WtkC60rV7wg ZQZC9yTBHWTzNlJFOzJRqc7dWx+oNBC+cZ8cp1agQD5xtVep2p6L25+PZBK+CxIA rZ3COyDGyOlv8aj3juFzgXvtN4YhRGKa5FL9pa7Ynt0heSAjnHorHg/wb7LLWzE6 H/9i6xyeQ8ZyVhay7j8k/tYMLg0nAjXxNKyhwy3EQ8G3ouWWNNfBqyQwyrwgxAMY nWM7hObajIB6E60QDlHRpXH3EXrFb/EQIiBApMpsNd3guGmL+vfTgKVTztOA3o+g KiO3PSziFqDA/ZhwIpo6prGCj0ocPaY9vhnvw+htLs4vcIPYLblNWGdjgdJAa5eO oX2S46+dkWq1u3NnIcV+Bn+j7+UJOC8VHPC1c/h5krCyPXJxgHwMIaZs4J0XH55g c+fP03dQewSgkyfgLWEk+3GDfsMivkRFjwLJscYp6HDcZ3ek6kTBk4UbqsnACkea He9vpXvihrNPqLYROsp6mMsLWsmj3hBcD5ZrgQVikyLuCi/vI1eEOVoDEP/KiD2f Z/UgbJJaTdQq09g+OhtaM4Iz549ItLUeMzUCqFDnlsyzMChOya1JsnHl8CstgzZd YAegO38vKBk8lWlTAzGuuoNizkLdNityGz4LpIeF7FcjdtDaMjif/NSV12LSEUwt rSJpn+Pc8LUqocy23oSBxcuZAg0EXfEnUQEQAKOuD4PGhDUd3RD1bdv6eyVjiup9 A0keT9/6/ekNeiurOuK8NACFizjfH+0tXLCdRE0R8jMP929ncouARJSGxl3LU2wk Hc0p/DN46pawEWpbpffNr2LeOP/GFUZs5yIlJHg9a5FHCUaHogUoQSb3aNVBr0xl sflt9jxU7Za6yEbuDOkvXSJNMxP1X8WeyDNrh6kLbS2kHKASsWzxm7fVn9SicNoQ 0NeArNKqg/5tsOQIayn6raqQTsroyacdv/2nza6mQAbD24Zw9FcsxBQlEYjo/TgR URw2nHrRCUS7q0NTIbQDJFLPj0WdN1QIoq5lR7DFO+ZiF/AnGzZVrPDM2cceZWLO nWB2RbXBPqxDvKpPzDRhJTexxYtnTPMbHf8w/0WbX0Hj4MktPtj4Y1liSWYQ/Sj5 W7gu+9QB4HutmEboFaW39zWmKD5B9KM3fIKKL+/Om+U+ENumCbbMqap9KgpuFGwi 2uO6AcovpHHpS21vfC0KxAwuKpf+YP7uVLun7bESOKQ6HJz9AHFHIR75aDehl9Qr p09x96UpB9F9+TWiM65y2LyNJeYYGUAilecBDOPyFoLqoEmrePz4udbJwt/qrrhH LGhHv3biUH/kHqpJfEu5DkiW40DlV9hdfbRGq+l1HkCe6MkhBYigWlPDq7FWFoy6 /7W0hefgpv449LkjABEBAAG0KUNoYXJnaWZ5IFNlY3VyaXR5IDxzZWN1cml0eUBj aGFyZ2lmeS5jb20+iQJUBBMBCAA+FiEEfDJn5wdXeD7w72f+7Y2SC9XSNh8FAl3x J1ECGwMFCQHhM4AFCwkIBwIGFQoJCAsCBBYCAwECHgECF4AACgkQ7Y2SC9XSNh8x 9A//X2uEK17psMTaahfB+x3sfebU/WKfI/eYTTDRQuaWH5c7MJK86cSSRrMBSOQ8 UP9lBDGSidRDDcdo2dqpzFzYH9niyjiUEWBQYMEkpYdhMvGAxQdS7LYPkUZMT3HY EliwY5JhzINPruAD6NCN201ECUzA0N0tYZVj2SOF+jP6/yiNKSZE3Aajt90Bx6ve IzOlT1YWKmyOFp/9UlwB5kOmSvIagJfOAfEJZgJZzo8OFUNSRn/OrQvhyS75VgrF j+lPx2BUR+oTbFzT/WX1+xTL3mh+BM6nl+1adynegvldQjwxO6ZUwRYNWaW64pZz NU7h0MRzLecNbu7Ykl2g2T+vOcXWw2jjVVl+O3eJ20Sefl+f17jOGjLZNon8ThuQ TdTq56oW5fa1vpLcxYoAyNKqCRmqIJ/lcAM2dSV0UREG9V25HTJbUU5oOF72P+wc KSW4Ury0yaYVYd2oTCd92mcOEkSr0r3sa/Z8VdOg++sv6p1aRHFkIu8GcV+W9h3E xTko+kM0m9t0pIP6N7zQmbf/6uDjZcmmgTwOKKCCIdvLGyZTnNUCHzF3rLHqyISW QN/ditho/f1RIjCTmM2WOL7UowaLf5v6+JKTx7WzeFJPgMAb0LacwpQ8rTaVKQqa x8YyXW22eu2fsb/xP+2kQ4Im7EFgu6w09s7bYA9bOLNIcby5Ag0EXfEnUQEQAJ20 W85rNO66ZNqXFVkEec59J8SOG5Ml4rYA4XfIiNC7veNfOheg+4bNCNTt+f5cRLTR JKR+OnmHBaghHX/lvsaC2oxdBwIwB5OGs9XAX5fNI+SbVtaSEYfGENoAJuSy2/+X AAslangEaxdY4t+pj2aSaB3jXUMwrWCfbhe2a976Ux4Ys1Ywpc3U/jkC64CKDrKl F8ImOs1g04REtkDXTvAgnzfskO83N0u5cbDaWHJLbGxbr6FxDq54VJeMwgKPUayO GNNRQJYGo8P6xPRJgKqQ7JhJpkiMV/uMCpoEkovSBRGSG3POVDFzMfQWVl55iG4h 7L+uXHUlXJ63Im8bL/4eEvPqY/yIV8VSBdrtQclqjo1KyWT5KgbvpdgNLHQBDd/R IV64zzPjzNH7osIKk5kDUGf9/sefM5gsdw4XJa/h+8BEs7dNlmMtlPNH+EEGt2nZ ITotkAbjSgjHivAVrBhDZEo0WQcKZmwcv/n/ixQN5xY1K2ayIU3ksE04QraUPQfW iWG5aIPMWhP8IsRs1Ot/mHfWQUA6oh3ADq7R0dxK7zjx32OJRjsRYpqjzc2978Yk Xth6VQnlINslOZve8xHtqXp9LhqSkpMvd95TDISPcES+bRC945y8KGo3C+o4wfAq fSDNyMY/vz7qTJWiqaGwMkUzPFJnK5eHLcZHx0yPABEBAAGJAjwEGAEIACYWIQR8 MmfnB1d4PvDvZ/7tjZIL1dI2HwUCXfEnUQIbDAUJAeEzgAAKCRDtjZIL1dI2Hzlm D/45xbpQX4Z+k4WLtu6tAPG5wlctVXzTXn81I3BQKnJG+fkXefbgrO9e+LOpZvFY YTcnCKQKd5GG7bB8SOcw4BIBVxCo64CO5XOH2ymg6MD0wB3WMfdCH/jS9SFt2IyF 5C6UoV9/jE819YjxlmsW3oJbQ3QYrLC8L9dpZpdnuBqSN49hKRrgkXkAYksNCLUf PJSRkMBHkc5wdiIHv8+qDaAwR1tcJcF6+ca4OytkTrny+QQwd5TqnSa3hLtULbuG XbPUgwqtyEp0JTklwl36ckUHepIbTIQmMpSOpBLYm9Up8dN347v3+yIZ9C3p69ta 6BI7ZsedvoNlSZ1ca2RvBZrkGiu/rD4hy+zD1OJmSCdQWANTCV2qyIjou7OnB+1O HEppPsB9m44Lf4WDCUo76aCWm5FBqPmYl1yD0s8nv2oxrQnN44PI+IxmnVArpc84 GZsodOS/+KU8Yspv1plpr3Cafur3sH3R2Un/Fo74zm2f5sow+7+PnzZQBUXnh+ym BsxsJWQnNqoUwBolpbrMFrE+FSHgSqZWgcOI610nhs7Mw9EWvWB+1Ulatok/yrtC bkOYysD42Gac9d2QFBU+SBahzYzdNrIuVrtt0QjFwlHZ0RJFnnLF0pf+X+CMpxOs T8FwbzKHyvAjGT4kxJG5L8uOe7YjP9esgi7JrivfetkxuJkCDQRf65wSARAA+aWK 7sAWw62FLAdVtQZmK9mtWcFC7p0jbUT2nWjYUuGcT69RhhPB+0jPprO3P3tVl0OH 7agf+Tny3uEtLEv7FR6a+r5fnPnq+w9zOScZcYeiNG3OAushQp3dWyRIqfGQuNR3 lqDS3K8tMhqXJ8Fb06lSGz1P5hQv8tyiBkobkr4oVz+yY/AqzD6qcusHvSK526Ml p+/bk1tavtBBxEKlYiGnIqm5BgFc3hUtu7hyz2MNGW39//EYOANNFCnDALV8NlF+ +cemEW6aqQs4Kn2Mf1e/tVLqfC6pNiSpH28dtSGbP84Zjsg5M94ZbTnDkcROWd9j BIgjTax0sQ0TpI8ciZQ/dQCmBGvCXc1FC92GnB1d/a51/7deWo3wJoHiq5/+RbPA 3fJO9V42aDDLTEf/eGPybTMoem7Me5aEpp9GMBsSG5N54kr4IF+gBXiA9K7ygUC0 DgLdVP+ApFgNzpGbbNFarZQ2j4hToo4yht9Wf8Jke4+OcI/vxAWbKIOorkGYGWwg 1Nw88l+Q/kwEyU0id/NmeNuEE0KE1sQ+SeiCKuIxuCQVw0egqsD6iL3mTpblbR9u K4G51fPDKwCuAwYVN2iw6ZSEDRDiJ5nq9N1t9/EnIUyX6u/JBrRwJPhSy8PM1QQW b9pDYHg6XJ35DZ5jZ+0lfwKB9OhIZnZjHjq4Si0AEQEAAbQpQ2hhcmdpZnkgU2Vj dXJpdHkgPHNlY3VyaXR5QGNoYXJnaWZ5LmNvbT6JAj4EEwECACgFAl/rnBICGwMF CQHhM4AGCwkIBwMCBhUIAgkKCwQWAgMBAh4BAheAAAoJEBhAoAsPlovNXloQALFr JNR7ht1r6wPY7J6rLQzi6cWcn/tiIvKxYE9MTUIafZsb89USuFOMsMrl34GNQLk3 LQrH4KPIkNmSSp8YHeO/PrfljO+gmZ1cLY7RvBIVSk4TcuQ1bMJPp6LV8bCfXy90 keLdxc9Fa/sBEGzd8ubQdQncI1aENc+7DSeH7y5aQ9rOAqZDGUq8cfflsy2AvDHy DmlCUjinaOEUFEF9romxsGE5pTbIJiJzfCoTchEWRi/3Ddpzmx/Tws5lvhE4sw4D pFDtrDSOZIUrATmWIk7miaKBZ/YYi7sfnMeZgVlBApK0fRpwMAW1iJka+OsL7aqY 142Hak/BXlIepB9H8YC+4BA8P85W/wvYYcaOJ1195PfEUAZAErpf5X1l+llS09xY 8qtXB9g7cHxW342CsxDpekmUbuaKC5fooj4NHgX7eP2L3Kna0RmsaWE40wzWXs1j fGjx9gQQl/SoO9lkz1u2pnj44MN/JgDJbxOZqalVU62p79PafWXL9OlTWJvYPK1w m0Bbmyu7DZVNYda8wiEqUXAPCvDno21aisnPx2jud0bv/GvYjuJPO4l8DxGPwH4X LHY5q0K3Nn7NK5UOaiU+1Z1mvHhpbBOMEZXwk5IAHMAU8CI0C3vryQ/D5qJII3KJ sEJ6legi6mywKGwtLRHNaeob5Wu+ZuBHXYiFazKjuQINBF/rnBIBEACucDfIspUi 608Z3kfi154F+2VDYjeJV0dkxFmdBmKCaZI2oes7kjSBvU8RQeQ69viJq5dXCcGN LO3YCyZNsXFwq46NPkl7fsRF3HcGEHMFWDZBUwbTH+OV9zgLfdUHkkhJK+qAEEir Dt7AvA53Hp+R4omnaZiMzbx5kTv+1jaubHxGLlh6cM+H1WHWuL1fkJY9LE4shsZX xjVZR0PfU+rk3QPjcsBRV4fgu7CmxAoytPApP3gMOZUfc8gi38rPrwZ2y77qlwk/ ZIX9OktljwKKTGaPp3GYVc79MzyUtIKl/vWHhkHEPrIF07yudXFn4qPPLITDMNYF qA6roz2Yym7ChhFTnEfA7nRsJCexMBIbVk5wvFUTd1dnN4eTFY8KBjLrkzonFtfi gM+b6c1oWoOfcxsUpxCZJfjn/7uwWz5mts5FoZatgXJpmcvDHFYuGg7F6UZKjVEC OAhJs93bVRNsllxD9+mEy/kJiroYaTg8GtLV/wdFiKdz5hKk6lB6MnQ1EAL+1DKK aHmrzPFmxka26b3YqmBooDEPuFNbnh0E95y9V49/qEogqfBokFMmFIvAW/sXnbSe IJeC92ITsrVLxmZg/vPJuLwfVnyxcRZywRNbtQr6ZzyWCumh/hs1Ck1IF3DsHMHU ZTROl9YzgdMPlbnqy3g6RDNIkG8+zWLQ8QARAQABiQIlBBgBAgAPBQJf65wSAhsM BQkB4TOAAAoJEBhAoAsPlovNYZwP/2scBkw7EvQ7EK7fBKIClD99mLnj4BhE2Nwo O7w8JiX3AlfdCp59TDxgQEa+R2nx8PFLVlIqIo7fBFELG1FW45ZlDluIzOqAYv19 knknDYl2/YdFI0ZJXQsobqnD9rRyOIWtEE/1djT2/03uaFoYlJSkvepONcsULjad IjoG/eFDZVCItrktYnXJbOzG+OvOIR/FWMQes4aT+rJF1DVklaG8k95qyRqT4Lvc X/ivWFdd5IxqHa4skAHJ3KIbmRNgDaEOwcvMTzHYDVG1k0hjGQuaFU9WXIXXc9gy l8R7HbO/34JcdbVjP66Yy76i2lcD4soiteXR01ifBfw17Tow8o8UAAHefOblB2I1 hZ6Rl6HzRiIbWeRuUt5CzBzeGs8j5yeLQQohHAq7McvFxx3VVCJ7cOF+kVYqX0QM q35N8eHiWyMDPSusmiuubv9gmga23udVdic/etJd4/CwOdTXlS57H9kR9+/btuvQ 1FxX60lkhyDT6yN8Dqm9KgUpdrcTXS0wsTa/E56/ziWZkwSPWH+5ZK13MFugd8K+ CDU1gnFkxjw1r67cn9C6MTKUAlvuEh7cQ1ptUpIm+HBIreUGQfolHw/f2nz56Qkv e3bz1XHA62ToTZ63Yr0hgNFCxMC2OV8zOBJYLeKDmphfLx6RAQcF/wMrhFKkF7Xr NiH6G8e0 =2eYT -----END PGP PUBLIC KEY BLOCK-----
We take our security very seriously and welcome any responsible disclosure of potential gaps in our systems.
If you believe you have discovered a potential flaw in any area of Chargify's security measures, we ask that you please share the information with us first and retain secrecy of your findings until we have remediated the issue.
If you have identified a vulnerability, report it via email to security@chargify.com
View RulesWe ask that you follow these rules for any responsible use of our system:
We ask that you please do not submit low value issues when there are only loose connections to known best practices, unless you can demonstrate a chained attack with higher impact. Google maintains an exhaustive list with explanations. This also includes things like: