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Announcing Customizable HTML Dunning Emails

Over the past few months, the Chargify team has been hard at work making enhancements to our dunning tools for optimal revenue recovery. From preconfigured dunning strategies to customizable dunning frequencies, Chargify customers can easily configure a dunning strategy that will increase revenue through reduced churn. Today, we’re happy to announce another dunning enhancement that…

How To Re-engage Unengaged Users Before They Cancel

Most subscription-based businesses don’t see lost customers until they churn, but those users were likely disengaging for quite some time before they cancelled outright. Are you paying attention to when users first start to slip away?   Engagement is when your customer is realizing value from your SaaS…so in my book, the biggest SaaS churn threat…

Friendly Fraud vs. Chargeback Fraud: Knowing the difference is paramount

The following is a guest post by Scott Stone, CMO at Chargeback. Chargeback is the leader in automated dispute resolution for merchants. Stone’s perspective comes from a decade in startups, mainly fintech. It’s common practice to refer to all chargebacks that aren’t true fraud as friendly fraud. However, all merchants would benefit greatly by distinguishing friendly…

The 10 Reasons SaaS Customers Churn (and How to Combat Them)

The following is a guest post by Ryan Law, CMO & co-founder of Cobloom. Cobloom is a team of marketing, sales and customer success experts that specialise in helping customer-centric SaaS companies gain traction and scale. Ready to grow your SaaS? Check out their SaaS Growth Blog. After countless hours of development, relentless marketing campaigns…

Chargify Zendesk Integration: It’s Free, Open Source & Saves A Ton Of Time

AUGUST 2018 IMPORTANT UPDATE: The Chargify team took ownership of the integration and migrated it to the Zendesk Apps Framework v2. The integration below has been deprecated and the new and improved integration is available through the Zendesk App Marketplace. Check up the updated release note here.  EARLY 2018 UPDATE: This package supports Zendesk Apps Framework…

Announcing Subscription Shipping Integration with Pirate Ship!

If you run a physical subscription or a subscription box business, shipping from Chargify just got a whole lot easy-ARRrrr! We’re excited to announce a new integration with Pirate Ship, the only shipping software that’s solely focused on subscription shipping. Pirate Ship automates the previously painful & manual process of buying shipping labels. Not only does…

Redesigned Public Signup Pages: They’re Beautiful, Mobile Friendly, And Optimized To Convert More Customers

Everything we do at Chargify is centered around one core objective – to provide the tools that help subscription-based businesses grow and become successful. Since signup pages are such an important part of converting potential customers into paying customers, we’re extremely happy to announce that we have completely redesigned our public signup pages. What’s new?…

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