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Lunch and Learn, Feb 14 2014

The development team here at Chargify has started to do “lunch and learns” every other Friday, using Google Hangouts. These sessions provide an opportunity for us to talk shop. As a completely remote development team, it’s important to intentionally schedule time to share knowledge in this way. Here are some of the things we talked…

Chargify ACH/eCheck Support is Here!

Update: This blog was published in 2014. For up-to-date information please visit our eCheck/ACH support documentation. Many merchants have been pressing us to add “ACH” or “eCheck” payments in the USA. With ACH payments, your customer pays you directly from their bank account. Fees for ACH transactions are less expensive than for any other form of payment:…

Want Chargify To Bill All Customers On The 5th?

UPDATE: For up-to-date information on how to charge customers on the same day each month, please visit our Calendar Billing support documentation. The normal behavior of Chargify is to start the billing cycle on the day your customer signs up. This matches what most merchants want. But some merchants want to bill all of their…

Keeping you Happy by Growing Chargify

YOU ARE GROWING We handled $193 million in charges for merchants in 2013, and our support team answered their 16,000th written ticket last week. The number of merchants using Chargify is growing, and the activity generated by those merchants is growing. It’s all good – and it requires that we grow our team: SUPPORT •…

11 New Things from Santa’s Helpers

We haven’t done a blog post in a little while about the many small things that Santa’s Helpers are always busy developing in Santa’s Workshop at Chargify. Lots of little things are always being added, and they usually appear on our Changelog. Here are all 11 new things that have been quietly added to Chargify…

Using Chargify Coupons with Groupon & LivingSocial

We’ve been updating our coupon management system to fit the needs of merchants who use Groupon, LivingSocial, and similar services. Here’s how it all works to help your business… 1. Exclusive Coupons We recently released Exclusive Coupons (also called limited-use coupons). This means you can set the number of times a given coupon can be…

New! Two-Factor Authentication & Instant Webhook Testing

We just released 2 new features for your enjoyment: Two-Factor Authentication and Instant Webhook Testing. Two-Factor Authentication Two-Factor Authentication (also referred to as “2FA” to save brain cells & fingers) helps protect against the use of lost or compromised passwords, and it’s an emerging standard for increasing the security of sensitive applications (especially those in…

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