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Subscription Business Trend Predictions for 2016

While the rest of the blog sphere is taking a look back at 2015, we’re focusing on what lies ahead for subscription-based businesses in 2016 and beyond! You may not find every item below applicable to your own subscription business. For those that do apply, preparing for where the subscription economy is headed in 2016…

Remote Work Tips From Chargify’s Distributed Team

Chargify remote work team

I recently read Buffer’s post about ditching their office and going 100% distributed. It reminded me of a great post our own Eric Farkas wrote, where he shared his experience after working remotely at Chargify for 2 years. Chargify has been a remote team since inception, and while I may be biased, a very efficient…

SaaS Customer Success: The secret to reducing churn and increasing MRR

Customer success in SaaS has gone from a buzzword to the weapon of choice to increase conversions, improve customer happiness, and decrease churn for recurring revenue businesses. It’s no wonder customer success has quickly moved from optional to mandatory for SaaS companies in a competitive marketplace. EchoSign’s founder and former CEO Jason Lemkin explains, “Client…

SaaS Freemium: How to succeed and how to fail…

Most SaaS companies adopt a free trial but these days many also find themselves muttering the  “f word”  and questioning . . . “Should we go freemium?” While freemium can propel a company to success, it can also suffocate a company’s financial and labor resources. In Chargify’s early days, we got bit by the freemium…

How to Master the Recurring Revenue Model

The membership economy is growing and with it comes a shift in revenue generation and consumer demands. Adapting to these changes isn’t optional. It’s a requirement for all companies seeking to stay in business. From software to healthcare, multiple industries are adjusting from standard one-time purchases to recurring revenue models. Customers would rather subscribe to on-demand…

TLS Upgrade Warning – What You Need to Know

On January 12, 2016, Chargify will no longer support TLS 1.0 or TLS 1.1 over HTTPS on the chargify.com domain. Any older browsers or API clients that do not support TLS 1.2 will no longer work after this date. This change is mandated by the PCI Security Council and affects all merchants and service providers…

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