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New Sales Reports: Request Early Access Now!

At the end of 2015, we talked with many Chargify customers to find out how we could improve.  What we heard more than anything else was… Better reporting. So, we’ve been hard at work laying the groundwork for great reports that give you access to the data you need about your subscription-based business. The first…

Subscription Business Trend Predictions for 2016

While the rest of the blog sphere is taking a look back at 2015, we’re focusing on what lies ahead for subscription-based businesses in 2016 and beyond! You may not find every item below applicable to your own subscription business. For those that do apply, preparing for where the subscription economy is headed in 2016…

Remote Work Tips From Chargify’s Distributed Team

Chargify remote work team

I recently read Buffer’s post about ditching their office and going 100% distributed. It reminded me of a great post our own Eric Farkas wrote, where he shared his experience after working remotely at Chargify for 2 years. Chargify has been a remote team since inception, and while I may be biased, a very efficient…

SaaS Customer Success: The secret to reducing churn and increasing MRR

Customer success in SaaS has gone from a buzzword to the weapon of choice to increase conversions, improve customer happiness, and decrease churn for recurring revenue businesses. It’s no wonder customer success has quickly moved from optional to mandatory for SaaS companies in a competitive marketplace. EchoSign’s founder and former CEO Jason Lemkin explains, “Client…

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