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Add Multiple Email Addresses to Customer Accounts

The Problem: Until this week, only one email address could be associated with a customer’s account in Chargify. The Solution: You can now add additional email addresses that will be cc’d on any system emails related to a subscription. Example emails include end of trial, upcoming renewals, statements, credit card expiration, failed transactions, and more. The Use…

How to Create Meaningful Benefits for Remote Employees

When people hear I work for a tech/software company, I tend to get questions like “so, you’re surrounded by ping pong tables and beer all day long?” Eh, not exactly. I explain Chargify is 100% distributed, so we don’t have a specific “office” that everyone goes into. Instead, my remote coworkers and I are spread…

Billing Portal Gets New Product Change Workflows

If you use Chargify’s Billing Portal, you can now control how product changes are handled when customers upgrade or downgrade. Base your strategy on one of the following workflows: Prorated Upgrades and Downgrades (default) ** Instant Product Change, No Proration (new) Delayed Product Change (new) ** “Prorated Upgrades and Downgrades” is set by default since…

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