We reach a lot of small businesses and software developers who’ve never needed to know anything about merchant accounts and payment gateways, so I wrote up a personal blog entry a few weeks ago that explains most of what you need to know – from what the pieces do to where to get them.
If you’d like to learn more about merchant accounts and payment gateways, in general, please check out Merchant Accounts & Payment Gateways… Keeping the Grass Green!.
Why We Removed PayPal WPP
Back in April, were excited to add support for PayPal Website Payments Pro (“WPP”) for Chargify merchants in the US, UK, and Canada. WPP provides an additional and in some ways easier path for startups and small businesses to get a payment gateway and merchant account in one package.
But we pretty quickly started hearing of problems. Some were things we could help with, like connection/API credentials or error messages that didn’t make much sense, but others we couldn’t help with, such as merchants having many transactions declined, having accounts suspended, etc.
While WPP does work for some merchants, maybe even a majority, it failed for far more of our merchants than other payment gateway & merchant account solutions, so we decided to remove WPP as an option.
We may come back to it in the future and see if there’s anything we can do to make the overall experience better. We’re sorry if you counted on using WPP with Chargify. Please refer to the blog entry I wrote on merchant accounts and payment gateways (see above), to learn about other options and how best to get what you need with little hassle.
Using one of the Brokers listed on Chargify, you can get set up with a merchant account & payment gateway in 1-2 weeks with relatively little effort.