by Michael Klett
At Chargify, the core of what we do is remove barriers for SaaS businesses. When you’re trying to grow from $1M to $100M, pricing permutations, retention problems, and inflexible tech stacks all get in your way. The challenges are plenty — and they are inevitable.
We’ve made it our mission to knock down these walls and make your life easier when it comes to generating and managing subscription revenue. Our Elastic Billing engine allows you to price creatively and adapt quickly. Our best-in-class customer support allows you to integrate easily and make changes with confidence. And, our detailed analytics suite gives operational visibility because, as you continue to grow, so do your needs for insight.
Today, we’re taking an exciting new step to support our customers. We’re entering into a partnership with ProfitWell, a company that shares our values and mission for empowering SaaS businesses.
ProfitWell provides an incredibly powerful platform that will help our customers make better decisions about revenue and experience more growth as a result. Their product, industry experience, and talented team of experts will help Chargify customers take their business performance to the next level.
We’re both obsessed with unblocking subscription growth and will be doing big things together in 2019 and beyond.
ProfitWell Metrics – Free (Forever)
All Chargify customers can now access ProfitWell’s 100% accurate SaaS financial and engagement analytics. ProfitWell Metrics offers additional financial metrics beyond Chargify’s standard offering, allowing you to uncover exactly where you’re doing well and where you’re not — so you can focus on what matters.
Sign up takes 2 minutes, giving you access to the deepest financial and engagement metrics, including cohort analysis, segmentation, user profiles, and all you need for reporting and to gather insights on growth.
Special offer for those who sign up in the next 48 hours
As an added bonus, all Chargify customers who sign up in the next 48 hours can receive a ProfitWell Plus plan, free for the next year (normally $2.4k per year), which includes extra goodies like enriching all of your customer data with Clearbit and Full Contact, priority support, real-time analytics, and a whole lot more.
Pricing & Retention Benchmarks
ProfitWell also provides free Pricing and Retention audits where they utilize their extensive database (roughly 20% of the SaaS market) to benchmark where you stand against similar companies on expansion revenue, churn, ARPU and other key indicators of healthy monetization and retention.
ProfitWell’s Mission To Understand Subscription Growth
When ProfitWell began seven years ago, they started off on a mission to understand and put together a unified theory for subscription growth. Essentially, they wanted to understand the truth behind the growth of subscription companies, what contributed to that growth, and how they could replicate that growth for their users.
They’ve already begun to crack that problem with their algorithms around subscription pricing and ProfitWell’s focus on subscription retention. A cornerstone of their mission is to create the world’s largest community of recurring revenue businesses and provide the most accurate subscription metrics product on the market — for free. After all, the only way to crack the subscription growth code is to understand businesses at the deepest level, and they never sought out to do that alone.
Chargify is a clear leader in elastic billing and revenue operations (RevOps) for anyone scaling a SaaS company today. Building ProfitWell Metrics on top of Chargify’s product architecture has been seamless, and an absolute pleasure, while allowing us to continue to deliver on our core product mission: accuracy of metrics and analytics for our users.
– Patrick Campbell, CEO & Co-Founder, ProfitWell
ProfitWell is a natural partner because they have direct insight into 20% of the subscription market and know first hand that consistently driving growth is exceptionally hard. SaaS executives have the necessary expertise but are often blocked with operating issues that take time and energy.
We’re pumped to combine forces and SaaS expertise to give executives maximum leverage with minimum effort.
The integration of Chargify data and ProfitWell Metrics is only the beginning of our partnership. We have a ton of exciting activities planned that will provide additional functionality and resources for customers.
Here’s a sneak peek on what’s coming for the rest of 2019:
Retain improves Chargify users’ current retention process by combining world-class SaaS expertise with algorithms that leverage millions of data points to automate retention and failed payment recovery. Turn on Retain and watch it automatically win back customers that were on a path to churn. You only pay if it performs.
RevOps and Hops
Coming to your inbox Fall 2019, RevOps and Hops is a new series where ProfitWell’s Patrick Campbell and I team up to interview B2B SaaS leaders about their trials and tribulations in the world of growth and revenue operations.
Current Chargify merchants can sign up now to get their free metrics. If you are not currently a Chargify customer, talk to our billing experts for more information about how you can leverage our platform with free ProfitWell analytics today.
Stay tuned for more exciting updates from Chargify and ProfitWell as we continue to deepen our partnership.