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Future Proofing: How To Model SaaS Pricing For Expansion MRR

SaaS Pricing Expansion MRR

Increase MRR (Monthly Recurring Revenue). Lower CAC (Customer Acquisition Cost). Increase CLV (Customer Lifetime Value). SaaS companies will jump to make any one of those things occur, but all three…yes! Welcome to the happy consequences of Expansion MRR. Expansion MRR is an increase in Monthly Recurring Revenue created when existing paying customers upgrade or increase…

Maximize Recovered Revenue: How to improve your revenue retention strategies

Anyone involved in a subscription-based business knows failed credit card transactions happen. But, there is a window of opportunity between when the failed transaction occurs and when your company cancels the account for non-payment. During that window, it’s mission critical to communicate with your customers in order to recover revenue. That lovely window is where…

The Subscription Metrics 8 Top SaaS Companies Obsess Over & Why

With the recent release of our subscription analytics and reporting tools, we’ve been thinking a lot about the most important metrics a SaaS company should track. There are so many options, it is easy for companies to get lost in a sea of SaaS metrics. The most successful companies narrow their focus onto a few key metrics, though those narrower set of metrics will be different for every company. Which got us wondering about top SaaS companies and which metrics they track. So we asked! We reached out directly and asked SaaS leaders:
“What are the 1 or 2 key Saas metrics your company obsesses over and why?”

How Zoey Pivoted To Stand Out In A Sea Of eCommerce Platforms

zoey ecommerce customer spotlight

This blog post is part of our Customer Spotlight series. Throughout the series we highlight Chargify merchants and the lessons learned as they grow their subscription-based business. How do you succeed in a market that is full of competitors? In a sea of eCommerce platforms, Zoey has been able to divide and conquer by clearly identifying their…