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Display custom fields on statements and invoices

Chargify’s custom fields allow merchants to accept and associate additional information (metadata) to customer subscriptions such as phone number, t-shirt size, hardware serial number, or whatever you may need. We recently added the ability to display these custom fields on statements and invoices. To display custom fields on statements and/or invoices, visit the Setup tab of your…

Chargify’s new Notifications Dashboard keeps you informed

As part of Chargify’s ongoing efforts to communicate effectively with our merchants about everything from urgent billing issues to feature announcements, we are happy to introduce the Notifications Dashboard. You’ll notice a new icon in the top navigation bar of the app (see above). A pink dot lets you know there are unread notifications. Clicking through…

Twilio Integration for SMS Dunning Notifications

If you are not familiar with what dunning management is, it is the process of notifying customers about failed payments. These failed payments can come from a number of factors such as expired cards, insufficient funds, temporary holds, or general declines. Alerting your customers about these issues can be an extremely effective tactic to bring back at-risk accounts and…

Connect Chargify to 300+ web apps with Zapier

If you are not familiar with Zapier, Zapier is a service that connects web apps together without having to touch a line of code. With just a few mouse clicks, you can create great integrations (called “Zaps”) to automate tasks and workflows, saving you precious time. And with over 300 supported apps, you can connect Chargify to hundreds of popular web…

Delayed Cancellations added to Chargify’s Billing Portal

chargify-billing-portal

Chargify’s Billing Portal provides out of the box functionality for customers to manage their subscriptions (upgrade, downgrade, cancel) without having to write any custom code. For our merchants that use this functionality, we have added a great new feature for “Delayed Cancellations” allowing your customers to cancel but continue using your service through their next billing date. This was…

ChartMogul’s Chargify integration provides advanced analytics

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The team over at ChartMogul released a Chargify integration that provides advanced subscription analytics for Chargify accounts. Within minutes of setup, you’ll have instant access to beautiful reports displaying key metrics like your monthly recurring revenue (MRR), churn, average revenue per user (ARPU), customer lifetime value (CLV), and much more. You can even choose between multiple churn formulas based on your needs and filter…

Metered And Quantity-Based Components Allow Fractional Quantities

If you have ever needed to charge your customers for fractional quantities like 5.5 hours or 2.25GB storage, it is now easy with Chargify’s updated component allocations. Fractional quantities can be enabled on both metered-usage and quantity-based components.  Allocations can be recorded up to 4 decimal places. If you are not familiar with Chargify’s component…

Chargify’s MailChimp Integration Makes Emailing Customers Easy

Chargify merchants that use MailChimp for sending emails now have an easy way to sync Chargify subscribers with MailChimp lists. The integration makes emailing your customers effortless by eliminating the need to manually add or update lists in MailChimp. Within minutes of setup, you can start sending marketing emails, product messages, and targeted campaigns. How it Works…

Chargify’s Xero accounting integration released

For the past few weeks, we’ve been testing our integration with the Xero accounting system through a private beta program. Now that we’ve created a few thousand invoices in Xero using real Chargify data, we’re ready for more merchants to try it out! Our Xero integration is the easiest way to seamlessly export your Chargify…

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