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Add Multiple Email Addresses to Customer Accounts

The Problem: Until this week, only one email address could be associated with a customer’s account in Chargify. The Solution: You can now add additional email addresses that will be cc’d on any system emails related to a subscription. Example emails include end of trial, upcoming renewals, statements, credit card expiration, failed transactions, and more. The Use…

Billing Portal Gets New Product Change Workflows

If you use Chargify’s Billing Portal, you can now control how product changes are handled when customers upgrade or downgrade. Base your strategy on one of the following workflows: Prorated Upgrades and Downgrades (default) ** Instant Product Change, No Proration (new) Delayed Product Change (new) ** “Prorated Upgrades and Downgrades” is set by default since…

New Email Archives Provide A Log Of System Emails

The new Email Archives feature provides deeper insights into system emails sent on your behalf to your customers. These “system emails” include signup emails, statements, trial ending notices, expiration notices, and many more configurable events within Chargify’s interface. The new archives are helpful for many reasons such as if you need to see all emails…

Thanks for making 2015 a great year at Chargify!

Chargify 2015 Highlights

2015 was another great year at Chargify, and we could not have done it without our awesome customers and amazing team members. Across the board, we grew the number of subscriptions we manage, the size of our team, the features available to you, our support satisfaction rating, and our revenue – all while having our…

New Sales Reports: Request Early Access Now!

At the end of 2015, we talked with many Chargify customers to find out how we could improve.  What we heard more than anything else was… Better reporting. So, we’ve been hard at work laying the groundwork for great reports that give you access to the data you need about your subscription-based business. The first…

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