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Configuring Multiple Webhook Endpoints Now Available

Webhooks are an extremely important tool for many of our merchants. Configuring webhooks allows Chargify to “speak” to external tools/services by posting subscription and billing related events out when they happen. Thousands of integrations are driven by webhooks in Chargify. Previously, you could add multiple webhook endpoints, but you could only configure webhooks events at a…

Add Multiple Email Addresses to Customer Accounts

The Problem: Until this week, only one email address could be associated with a customer’s account in Chargify. The Solution: You can now add additional email addresses that will be cc’d on any system emails related to a subscription. Example emails include end of trial, upcoming renewals, statements, credit card expiration, failed transactions, and more. The Use…

Billing Portal Gets New Product Change Workflows

If you use Chargify’s Billing Portal, you can now control how product changes are handled when customers upgrade or downgrade. Base your strategy on one of the following workflows: Prorated Upgrades and Downgrades (default) ** Instant Product Change, No Proration (new) Delayed Product Change (new) ** “Prorated Upgrades and Downgrades” is set by default since…

New Email Archives Provide A Log Of System Emails

The new Email Archives feature provides deeper insights into system emails sent on your behalf to your customers. These “system emails” include signup emails, statements, trial ending notices, expiration notices, and many more configurable events within Chargify’s interface. The new archives are helpful for many reasons such as if you need to see all emails…

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