Subscribe To The Chargify Blog

Get monthly tips and tricks on how to build and grow a subscription business

Back to blog home

Introducing The New & Improved Chargify Zendesk Integration

chargify zendesk integration

Two years ago, Chargify customer Earth Class Mail built an extremely useful Chargify Zendesk integration and made it open source for others to improve and benefit from. We heard lots of great feedback, and since we are also Chargify and Zendesk users, we even used it internally within our own support workflows. Unfortunately, the initial…

Subscriber Insights Get An Upgrade: Product Filters & Switch Reporting

chargify subscriber insights filters

We continue to see a shift away from one-size-fits-all subscriptions as modern businesses experiment with how pricing, packaging, and promotions can maximize revenue. This shift results in an ever-changing and growing product catalog that requires more granular, product-level insights to unearth trends and understand how changes impact net growth. Back in February, we released product-level…

Relationship Invoicing Show & Tell: Invoice Consolidation

In February, we announced Relationship Invoicing™, a redesigned, reengineered, and reimagined set of invoicing capabilities in Chargify’s Elastic Billing™ featureset. Today we’re happy to provide some show and tell for one of the reimagined features that is now a reality…say hello to Invoice Consolidation! Before digging into how consolidated invoices work, it’s important to note…

Redesigned, Reengineered, And Reimagined Invoices Deliver Advanced Bill Presentment Capabilities

After working with thousands of businesses managing hundreds of thousands of pricing and billing permutations, we’ve learned that there is no one-size-fits-all strategy when it comes to invoicing needs. These growing needs require a new approach to invoicing configurability and flexibility that puts businesses in charge of defining their desired workflows, without writing and maintaining custom code. Today we announce Relationship Invoicing™, a redesigned,…

Granular Tax Code Controls For Sophisticated Subscription Offers

One benefit of serving thousands of recurring businesses is that we can see macro trends related to how businesses adapt to better serve their subscribers. A growing trend is the evolution from simple, static subscriptions to complex, sophisticated offers with frequently changing pricing schemes. The ability to deliver complex offers allows recurring business to get…

Chargify Adds Stripe ACH Support For Recurring Direct Deposits

While credit cards lead the pack as the primary payment method for subscription businesses, processing and transaction fees can quickly add up, especially for businesses with higher Average Revenue per Account (ARPA). Today we’re happy to announce that Stripe ACH has been added to Chargify’s growing list of supported payment options. This enhancement allows Chargify…