Posts by Lance Walley

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Chargify is Officially Level 1 PCI Compliant

Back in October we announced that we were on the verge of becoming PCI compliant. Today we are happy to announce that Chargify is officially Level 1 PCI compliant. The Chargify team worked really hard to make this happen and it’s a great step for both Chargify and our merchants. Why is this important? Being…

Export Subscriptions, Transactions & Customer Data

We recently added the capability to export information from your Chargify account into a .CSV file. You can export from the following tabs: Subscriptions Transactions Customers Simply login to your account, go to your account dashboard and select one of the tabs. You will now see the “Export” link. Sort by product ID, email address,…

Everything You Need to Know About Coupons

UPDATE: The blog below was originally published in 2011. For up-to-date information on creating and redeeming coupons within Chargify, please visit the “Product Coupons” section of our convenient help guide.  We’re here to help! If you have questions about using coupons with your specific recurring billing scenario please contact us directly. Original post: As promised, here is our post…

Customizable Dunning is Here!

If you haven’t noticed yet, Chargify Dunning strategies just got a whole lot more customizable! Our latest release gives you more control over how long failed renewals are retried, and what action to take at every step along the way. How it used to be… The old Chargify dunning strategies lacked the ability to truly…

Can I Use a Coupon to Extend a Free Trial?

Chargify allows you to create one-time coupons to give customers a discount on signup.  After the coupon is applied, customers will be charged the normal amount at the next assessment. Currently, coupons can only be used during the initial creation of the subscription and cannot be used during or to extend the free trial period….

Amazing Opportunity for Chargify Customers

Get feedback. Discuss financing. Ask questions. *Note From the Chargify Team* – If you can find an hour, we can’t stress enough how valuable we feel this experience could be.  Sramana is an experienced serial entrepreneur and her direct feedback could help you move your business in a more profitable direction (or even just make…

Ease Your Customers’ Billing Fears

There have been several articles in the news lately involving credit card mishaps & billing mistakes.  Capital One billed a woman $286 million dollars, Gameloft (a mobile game developer) double-charged a number of customers and the Minnesota Attorney General is suing Discover for signing people up for credit card protection they didn’t request. The good…

Does Chargify Support a Metered Billing Pricing Model?

Yes, Chargify supports a metered billing pricing model.  Chargify gives you the ability to charge for your product on a per-usage basis. For metered components, you tell us every time one of your customers uses some unit or units of your “widget”. The usage of these metered components will be tallied throughout the billing cycle…

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