Posts by Lance Walley

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Why We Changed Our Pricing - Definitely Not Greed

Hi all, We’re still hearing the feedback and we’ll write up a “postmortem” soon regarding how we (mis)handled this. A number of people have asked for something like that and I think we can learn from it and convey some lessons from which others may learn from our mistakes, too. I just want everyone to…

Chargify News: New Pricing, Features & More

Note: The information below reflects information related to Chargify’s 2010 pricing. For up-to-date pricing information please visit https://www.chargify.com/pricing/ UPDATE Over the last few hours we’ve received a ton of feedback from our merchants based on the Chargify pricing announcement. We want you to know that it has not gone unheard. As an existing Chargify merchant, we…

24/7 Telephone Support & Network Operations Center

If you called Chargify this week, you may have noticed new voices on the other end. That’s because our US-based telephone support group started integrating with Chargify. And if there were any system tasks to carry out in the middle of the night, those got handled by our Network Operations Center. Both of these groups…

Does Chargify Support My Pricing Model?

For most businesses and non-profit organizations, Chargify supports the pricing model and schedule they need. Here are just 6 examples of different recurring billing scenarios that Chargify merchants are using: 1. Flat-Rate Billing, Every 17 Days 2. Flat-Rate Billing, Monthly & Yearly, with a 30-day Free Trial 3. Metered Billing, Every 3 Days 4. Billing for User…

The Best SaaS Apps for the iPhone and iPad

Over the last decade, software as a service (SaaS) has taken the computing world by storm. By being able to deploy software over the web, people no longer have to download bulky software packages and it’s given businesses a lot more flexibility. Today, SaaS is used to power a wide variety of business applications: sales…

Looking for Tech Support Contractor

We’re growing every day and we need help to keep offering good tech support in a timely manner, so we’re looking for someone who can work from home for 1-2 hours a day as a contractor. We prefer someone in the USA, since most of our customers are here and our team is here. It’s…

Breaking Down Payment Gateways

UPDATE: The blog post below was originally published in 2010. Chargify now supports all major payment gateways for your recurring billing needs. For an up-to-date list of the payment gateways we support, please visit our payment gateways page. Original post: A lot of questions come to mind when running an e-commerce business. You know you…

Chargify at TECH Cocktail 7/29

This Thursday, July 29th, the Chargify team will be at the 4th annual Boston TECH cocktail event. For those of you unfamiliar with TECH cocktail, the company is run by two entrepreneurs and works to connects local technology companies through awesome events like the one we will be at Thursday. What Happens at the Event?…

Introducing Grasshopper Group

If you haven’t seen our recent tweets you may not have read about Grasshopper Group. Grasshopper Group is the recently launched endeavor from the company that brought you Chargify and we wanted to share the great news about it. What is Grasshopper Group? Grasshopper Group is the parent company of Chargify, Grasshopper, Spreadable and everything…

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