Posts by Adam Feber

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Twilio Integration for SMS Dunning Notifications

If you are not familiar with what dunning management is, it is the process of notifying customers about failed payments. These failed payments can come from a number of factors such as expired cards, insufficient funds, temporary holds, or general declines. Alerting your customers about these issues can be an extremely effective tactic to bring back at-risk accounts and…

Connect Chargify to 300+ web apps with Zapier

If you are not familiar with Zapier, Zapier is a service that connects web apps together without having to touch a line of code. With just a few mouse clicks, you can create great integrations (called “Zaps”) to automate tasks and workflows, saving you precious time. And with over 300 supported apps, you can connect Chargify to hundreds of popular web…

Delayed Cancellations added to Chargify’s Billing Portal

chargify-billing-portal

Chargify’s Billing Portal provides out of the box functionality for customers to manage their subscriptions (upgrade, downgrade, cancel) without having to write any custom code. For our merchants that use this functionality, we have added a great new feature for “Delayed Cancellations” allowing your customers to cancel but continue using your service through their next billing date. This was…

ChartMogul’s Chargify integration provides advanced analytics

chargfy-analytics

The team over at ChartMogul released a Chargify integration that provides advanced subscription analytics for Chargify accounts. Within minutes of setup, you’ll have instant access to beautiful reports displaying key metrics like your monthly recurring revenue (MRR), churn, average revenue per user (ARPU), customer lifetime value (CLV), and much more. You can even choose between multiple churn formulas based on your needs and filter…

Metered And Quantity-Based Components Allow Fractional Quantities

If you have ever needed to charge your customers for fractional quantities like 5.5 hours or 2.25GB storage, it is now easy with Chargify’s updated component allocations. Fractional quantities can be enabled on both metered-usage and quantity-based components.  Allocations can be recorded up to 4 decimal places. If you are not familiar with Chargify’s component…

Chargify’s MailChimp Integration Makes Emailing Customers Easy

Chargify merchants that use MailChimp for sending emails now have an easy way to sync Chargify subscribers with MailChimp lists. The integration makes emailing your customers effortless by eliminating the need to manually add or update lists in MailChimp. Within minutes of setup, you can start sending marketing emails, product messages, and targeted campaigns. How it Works…

Updated HTML email editor and dunning BCC email settings

Over the holidays we released two configuration improvements to Chargify’s interface: An improved email template editor Ability to disable sitewide BCC notifications and still get dunning BCC emails Email Template Editor Improvements We updated the HTML email template editor to use Ace. This is one of our favorite editors and we hope it makes creating…

EU VAT rule changes and how to be compliant in 2015

Effective January 1, 2015, there are important changes related to how European Union Value-Added Tax (EU VAT) is collected for merchants selling digital services to customers in Europe. Luckily, Chargify has partnered with Avalara, and our AvaTax integration makes adopting these new rules easy. If you sell digital services to customers in Europe, read on to…

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