Posts by Adam Feber

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Add Multiple Email Addresses to Customer Accounts

The Problem: Until this week, only one email address could be associated with a customer’s account in Chargify. The Solution: You can now add additional email addresses that will be cc’d on any system emails related to a subscription. Example emails include end of trial, upcoming renewals, statements, credit card expiration, failed transactions, and more. The Use…

Billing Portal Gets New Product Change Workflows

If you use Chargify’s Billing Portal, you can now control how product changes are handled when customers upgrade or downgrade. Base your strategy on one of the following workflows: Prorated Upgrades and Downgrades (default) ** Instant Product Change, No Proration (new) Delayed Product Change (new) ** “Prorated Upgrades and Downgrades” is set by default since…

How Stripe Atlas Will Impact Global Entrepreneurs

Stripe recently announced Atlas, stating that it is “a new way to start an internet business anywhere” – and we agree. Starting a business that collects revenue online requires a merchant account and a payment gateway. Businesses located in countries such as the United States, Canada, Australia, and many within the European Union may take…

How we made core values part of our DNA and why you should too

What do you stand for? It isn’t just a question you should ask on a personal level, but something a company needs to identify about itself as well. “Your company is a living, breathing organism with a distinct personality. It expresses that personality through its Values,” says Verne Harnish in his best-selling book “Scaling Up.” If…