Posts by Adam Feber

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Delayed Referral Credits To Accommodate Free Plans & Trials

Last year we released a referral feature that has helped hundreds of Chargify merchants drive thousands of new signups. While the feature has been well received, there was an important use case that was not originally supported, until today – delayed referral credits… Delayed referral credits have been added to support merchants that offer free…

Are Multiple API Keys Better Than One? You Betcha!

If you do not know what an API is or use Chargify’s API, the following announcement may not excite you. But if you do use Chargify’s API, we think you’ll be pretty excited to hear about our recent improvement – multiple API keys! Not only have we added the support for multiple API keys, but…

Configuring Multiple Webhook Endpoints Now Available

Webhooks are an extremely important tool for many of our merchants. Configuring webhooks allows Chargify to “speak” to external tools/services by posting subscription and billing related events out when they happen. Thousands of integrations are driven by webhooks in Chargify. Previously, you could add multiple webhook endpoints, but you could only configure webhooks events at a…

Add Multiple Email Addresses to Customer Accounts

The Problem: Until this week, only one email address could be associated with a customer’s account in Chargify. The Solution: You can now add additional email addresses that will be cc’d on any system emails related to a subscription. Example emails include end of trial, upcoming renewals, statements, credit card expiration, failed transactions, and more. The Use…

Billing Portal Gets New Product Change Workflows

If you use Chargify’s Billing Portal, you can now control how product changes are handled when customers upgrade or downgrade. Base your strategy on one of the following workflows: Prorated Upgrades and Downgrades (default) ** Instant Product Change, No Proration (new) Delayed Product Change (new) ** “Prorated Upgrades and Downgrades” is set by default since…

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