If you use Chargify’s Avalara integration to automate calculating and collecting sales tax, we’ve added a layer of tax reporting to streamline your bookkeeping and accounting. The new Tax History Report breaks down the subcomponents of taxes by each tax type, jurisdiction, rate, and amount providing a comprehensive view into all things taxes. You can…
Over the last few months, we’ve been hard at work building the architecture needed to provide accurate, insightful analytics for subscription businesses. In January we rolled out Monthly Recurring Revenue (MRR) Analytics followed by Revenue Retention Analytics in February. Today we’re happy to announce two more analytics views added to Chargify’s arsenal of insights – Subscriber…
Sometimes customers that cancel really just want to put their subscription on hold with plans of returning in the future. Our new ‘subscription on hold’ feature provides a better user experience by allowing your customers to simply pause and resume their subscriptions with the click of a button. This use case applies to all sorts…
If you use Chargify and Salesforce, you’ll be extremely happy about our new and improved offer. We started from the ground up to build a more robust integration that is guaranteed to save your sales and support teams time through automated workflows between Chargify and Salesforce. Our previous Salesforce integration was released almost 3 years…
Coupon codes. Discount codes. Promo codes. Whatever you want to call them, they can be a powerful growth lever for both B2B and B2C businesses. But sometimes improper use can lead to gamification and unanticipated discounts that cost your business money. Our recent release gives merchants more control over how coupon codes can be redeemed….
We’re extremely pleased to announce Chargify’s new Monthly Recurring Revenue (MRR) analytics. MRR is one of the most important bottom line metrics for subscription businesses. Chargify’s MRR analytics give you a crystal clear view into net MRR growth and the composition of MRR movements: New Business MRR: New paid conversions Expansion MRR: Paying customers that…
Towards the end of 2015 we added a content marketing position to our marketing team which allowed us to focus the Chargify blog throughout 2016 on high quality, deep dives into topics important to subscription-based businesses. Our goal with every blog post is to provide actionable insights our readers can use to grow their businesses. As 2016…
If your business provides the option of automatic billing or invoice billing for different customers, you’ll love the new signup page settings we’ve released! You can now define either “Automatic” or “Invoice” billing as the payment collection method for any public signup page. This translates into the ability to have two signup pages for any…
Over the past few months, the Chargify team has been hard at work making enhancements to our dunning tools for optimal revenue recovery. From preconfigured dunning strategies to customizable dunning frequencies, Chargify customers can easily configure a dunning strategy that will increase revenue through reduced churn. Today, we’re happy to announce another dunning enhancement that…
If you do not know what dunning is, this post is definitely for you. Even if you currently have a dunning strategy in place, you’ll learn some tips below to retain more customers. Bottom line is, if you want to recover more revenue and reduce subscription churn, read on to learn about our new preconfigured…
