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How HappyFox Mastered Pricing As A Growth Lever

HappyFox offers help desk and live chat software that is used and loved by 12,000+ companies in 70+ countries. We sat down with Shalin Jain, the founder and CEO, to understand how their iterative, data-driven approach to pricing has helped fuel revenue growth. The conversation was particularly interesting because their pricing methodology was so aligned…

WhoPays™: Modernizing Customer & Payer Relationships

Subscription billing is hard. That’s a phrase we hear daily from our prospects. We get it. Back in 2009, we were building Grasshopper and experienced first-hand how hard billing really was and how no one in the market offered an elegant solution. Chargify was born to solve our own pains and the market’s pains. Almost…

Introducing Chargify.js: Another Tool In The Integration Toolbox

Thousands of businesses have signed up and managed more than 20 million subscriptions through Chargify. We know first hand that there is no one-size-fits-all solution because every business has unique needs based on their billing models, integration requirements, and resources available. Today we’re happy to announce Chargify.js as another tool in the Chargify integration toolbox….

New Beginnings: Introducing Tom Rotem as Chargify’s CEO

September is often a time of new beginnings. This September at Chargify, this feels particularly true. I’m excited to share with you that I’ve joined the team as CEO. The company is in fantastic shape, and we truly appreciate Chris Cochran’s leadership that led us to this moment. It’s time to look forward to the…

Bring Your Own Avalara Account Integration

In 2014, we released an automated tax calculator powered by Avalara AvaTax behind the scenes. Hundreds of customers have benefited from this feature that doesn’t require bringing your own Avalara account—it’s a managed service available at no additional cost. But some businesses have complex sales tax calculation, compliance, reporting, and filing needs outside of what…

Introducing The New & Improved Chargify Zendesk Integration

chargify zendesk integration

Two years ago, Chargify customer Earth Class Mail built an extremely useful Chargify Zendesk integration and made it open source for others to improve and benefit from. We heard lots of great feedback, and since we are also Chargify and Zendesk users, we even used it internally within our own support workflows. Unfortunately, the initial…

Subscriber Insights Get An Upgrade: Product Filters & Switch Reporting

chargify subscriber insights filters

We continue to see a shift away from one-size-fits-all subscriptions as modern businesses experiment with how pricing, packaging, and promotions can maximize revenue. This shift results in an ever-changing and growing product catalog that requires more granular, product-level insights to unearth trends and understand how changes impact net growth. Back in February, we released product-level…

The Perfect Match: Why Chargify Was The Answer Legally Mine Spent Years Searching For

Legally Mine Customer Spotlight Chargify

In today’s world, the average business will face five lawsuits over the course of their life. There’s no question asset protection and lawsuit prevention are necessities for all practices and business owners. In a world where initial asset protection consultations can cost anywhere from $35,000 to $50,000 (and above), Legally Mine offers affordable, comprehensive asset…