Billing and CRM go together like wheels on a car. Your B2B SaaS business cannot drive growth and scalability with maintaining two different sets of data for one single outcome: selling to your customers to produce and increase recurring revenue.
Companies of all types, from giants like Netflix and Hulu to that scrappy startup rolling out its new SaaS solution, take steps to measure their business and offer customers flexible billing options. Here are the steps you can take to make sure you’re doing it effectively.
Keep billing simple and flexible to make things easier for your customers. Here are 5 SaaS Billing best practices to help keep things easy and efficient.
Introducing and refining a usage-based billing model is not always easy, but it can certainly be worth it. Here are four key ways to make it deliver for your business.
In the case of Twilio, AWS, and many other SaaS giants on the market, the common threads across their pricing and event-based billing models are flexibility and precision. Flexibility means customers have the ability to choose their payment structure from available options while also allowing for variability from month to month.
One of the most prominent hurdles SaaS companies face is how to track and reduce customer turnover, or churn. If you’re not careful, your business could find itself stuck on the dreaded “customer acquisition treadmill” and bleeding cash. While churn can be measured monthly or annually, no matter how you cut it, churn is…
B2B SaaS companies that offer seamless integrations are often best of breed, putting time and effort into keeping their customers needs front of mind.
Managing event data is straightforward—but it’s not easy. Let’s break down some ways you can manage your event-based revenue in this blog.
With the launch of Tesla’s Autopilot Full Self-Drive feature subscription service coming by the end of 2020, this could be the start of a shift in the way the automotive industry does business. Elon Musk, Tesla CEO and Co-Founder, has topped lists including Forbes Most Innovative Leaders and Forbes World’s Most Powerful People. He is…
Many companies talk about customer centricity or tote themselves as ‘customer centric’, but what does that actually mean? What is it? Why is it important? How do we implement it? These are all questions about customer centricity we ask ourselves. So let’s start with our definition of customer centricity: To provide a truly excellent customer…
