16 Tips to Reduce SaaS Churn from Industry Leaders

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Reducing churn is mission critical for all SaaS businesses. We write about it, read about it, discuss it, test for it, and even when we’ve reduced churn we look for ways to reduce it further. In a recent content marketing meeting we realized that while there are many blogs on how to reduce churn (ours…

The 9 Elements of a Successful Welcome Email

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The fact that you need to send a welcome email after signup is a no-brainer. Here’s the catch — are you making the right first impression? We hate to break it to you, but your company may be one of many who is missing a golden opportunity by not saying the right thing. By “right thing”…

New Email Archives provide a log of system emails

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The new Email Archives feature provides deeper insights into system emails sent on your behalf to your customers. These “system emails” include signup emails, statements, trial ending notices, expiration notices, and many more configurable events within Chargify’s interface. The new archives are helpful for many reasons such as if you need to see all emails…

Thanks for making 2015 a great year at Chargify!

Chargify 2015 Highlights

2015 was another great year at Chargify, and we could not have done it without our awesome customers and amazing team members. Across the board, we grew the number of subscriptions we manage, the size of our team, the features available to you, our support satisfaction rating, and our revenue – all while having our…

New Sales Reports: Request Early Access Now!

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At the end of 2015, we talked with many Chargify customers to find out how we could improve.  What we heard more than anything else was… Better reporting. So, we’ve been hard at work laying the groundwork for great reports that give you access to the data you need about your subscription-based business. The first…

Subscription Business Trend Predictions for 2016

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While the rest of the blog sphere is taking a look back at 2015, we’re focusing on what lies ahead for subscription-based businesses in 2016 and beyond! You may not find every item below applicable to your own subscription business. For those that do apply, preparing for where the subscription economy is headed in 2016…

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